Environdent® Frequently Asked Questions
Environdent offers free and environmentally responsible disposal of your old instruments – regardless of brand – and rewards you with new Hu-Friedy instruments that help you perform at your best. It's easy: for any 12 instruments you recycle, you receive 1 Hu-Friedy instrument, absolutely free.
- Collect your old instruments.
Gather old or unwanted instruments of any brand and pack the instruments into a box for shipment. OSHA regulations and state/provincial health laws mandate that all returned instruments be cleaned and heat sterilized prior to shipping. Remember to cushion the products to prevent package damage during shipment. Note: A small, flat rate box can hold 60 instruments!
- Send your instruments to recycler.
Log in to Environdent.com and complete our online recycling order form. Indicate the instruments you're returning and the free instrument(s) you would like to receive. We'll send you an email with a printable shipping label and a printable packing slip that contains your order details. If you want to be able to track your shipment to the recycler, we recommend sending your package via your preferred carrier that offers shipping tracking and confirmation. We will send you an email confirmation when your order is received by the recycler and approved for processing. Please note that first-time users must register for an Environdent account in order to log in to create an order.
- Receive Hu-Friedy instruments and exclusive offers.
After a short time, your brand new Hu-Friedy instrument(s) will arrive in the mail. You'll also receive exclusive deals on Hu-Friedy instruments and products, in addition to news about green practices that you can implement in your practice and home.
Frequently Asked Questions
What is the Environdent instrument recycling program?
How do I participate in Environdent?
Is my practice eligible to participate in the Environdent Program?
What type of instruments can I recycle?
- Scalers
- Curettes
- Piezo tips / Magnetostrictive ultrasonic inserts
- Diagnostic
- Restorative
- Surgical
- Mirrors handles/Explorers
- Other
Can I recycle my broken instruments or fragmented parts of an instrument, even though they don’t count towards free good redemptions?
How many instruments can I recycle?
What Hu-Friedy instruments does Environdent offer for selection?
Can free instruments received from Environdent.com be exchanged for other instruments?
How long does it take to receive my free instruments?
What will happen to my instruments after they are recycled?
My browser says that there is an issue with the certificate. Is it OK if I select continue?
I placed an order, but have not received my Label through e-mail. How do I retrieve it?
When I try to place an order, I am receiving an error message “There was a problem placing your order. Please try again” of “Some of your information is incorrect. Please try again.” I filled out my information correctly – what can I do?
When will more items be added for redemption?
What should I do if I know my instruments were delivered to the recycler, but I still have not received my instruments?
Does the shipping label included in my confirmation email require shipment through a specific carrier? Who is responsible for the cost of shipping?
Do you still accept the old Environdent forms?
How can I contact Hu-Friedy?