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Patient Communication

As you make great improvements to your practice, be sure to share the steps you have taken with patients and staff to help them feel comfortable in returning. Use the resources below to demonstrate your commitment to safety and let patients and staff know they are coming back to the best in practice.

Communicate with Your Patients

Sample Patient Letter

If your practice uses the Instrument Management System (IMS), this sample letter will help you share with your patients the investment you’ve made, and continue to make, to ensure a safe and compliant practice.

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Sample On Hold Messages

If your practice uses the Instrument Management System (IMS) and the GreenLight Dental Compliance Center by Hu-Friedy, these sample scripts will help you communicate to your patients the steps you take to create a safe and compliant practice.

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Sample Letter from Queensboro Plaza Dental Care

Wouldn’t you love to be able to send a letter to your patients demonstrating your above-and-beyond commitment to infection prevention? Check out how Dr. Michael Nguyen of Queensboro Plaza Dental Care leverages the IMS cassette to help his patients understand why their safety and health is his top priority.

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Keeping Patients Safe

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Tips for Effective Patient Communication

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For GreenLight: Bug Stops Here

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For GreenLight: Peace of Mind Poster

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For GreenLight: Membership Badge (Web)

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For GreenLight: Membership Badge (Print)

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